Account Coordinator - Vendor Management

About This Role

The Account Coordinator – Vendor Management is responsible for managing day-to-day coordination with manpower agencies supporting store operations. The role ensures that store manpower requirements, employee documentation, attendance, billing, incentives, and agency-related concerns are properly monitored, coordinated, and resolved.

What You'll Be Doing

• Coordinate with manpower agencies regarding store recruitment, deployment, and manpower requirements.
• Coordinate employee concerns, including Incident Reports (IR), Notices to Explain (NTE), and Memoranda, in accordance with agency policies.
• Consolidate Daily Time Records (DTRs) of agency-deployed employees and submit them to the respective agencies.
• Prepare and coordinate billing requirements and ensure accurate and timely submission to agencies.
• Coordinate and process sales incentives for store personnel under the agency.
• Coordinate with store management and agencies to resolve employee and manpower concerns.
• Maintain accurate records of agency employees, DTRs, billing documents, incentives, and employee cases.
• Ensure proper compliance with company and agency policies and procedures.

Requirements

• Bachelor’s degree in Business Administration, Management, Operations, or a related field.
• At least 1–2 years of experience in vendor management, manpower agency coordination, retail operations, or a related role.
• Experience handling agency coordination, store manpower, DTR consolidation, billing, and employee concerns is an advantage.
• Proficient in Microsoft Office, particularly Excel, and Google Workspace.
• Willing to coordinate with store personnel and manpower agencies as needed.
• Highly organized, detail-oriented, and able to manage multiple stores, agencies, and deadlines
• Strong communication, coordination, follow-up, and problem-solving skills.

Benefits

• HMO & Life Insurance
• Vacation and Sick Leave
• Employee Sale Discount
• Government-mandated benefits
• Pay Raise

Similar Roles