Business Process Specialist

About This Role

Alberto Shoes Corporation is looking for a Business Process Specialist to support the development, implementation, and continuous improvement of business processes across the organization. This role is responsible for documenting and standardizing operational procedures, ensuring compliance with company policies, and driving initiatives that improve efficiency and operational excellence.

What You'll Be Doing

• Develop, review, and update business processes, Standard Operating Procedures (SOPs), work instructions, and company policies.
• Collaborate with department heads and process owners to document and improve business processes.
• Ensure policies and procedures are properly reviewed, approved, and communicated before implementation.
• Maintain document control, including version management, revisions, and record retention.
• Monitor compliance with company policies, procedures, and operational standards through regular reviews and audits.
• Identify process gaps, operational risks, and non-compliance issues, and recommend corrective actions.
• Analyze workflows and recommend process improvements to enhance efficiency and standardization.
• Support continuous improvement initiatives by promoting best practices across departments.
• Provide guidance on the implementation and interpretation of company policies and SOPs.
• Conduct process orientation and training, and prepare reports on compliance, audits, and process improvement initiatives.

Requirements

• Bachelor's Degree in Industrial Engineering (BSIE) is required.
• Fresh graduates are welcome to apply. Relevant internship or academic project experience in process improvement, documentation, or quality management is an advantage.
• Knowledge of business process mapping, SOP development, document control, and workflow analysis.
• Familiarity with Lean, Six Sigma, or Continuous Improvement methodologies is an advantage.
• Strong analytical, problem-solving, and organizational skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint); experience with Microsoft Visio or other process mapping tools is an advantage
• Ability to work collaboratively with cross-functional teams and manage multiple projects.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, and capable of handling confidential information with professionalism.

Benefits

• HMO
• Vacation Leave and Sick Leave
• Employee Discount
• Annual Salary Increase
• Government-Mandated Benefits

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